PAGCOR Regulated  ·  Player Protection First

felbit Responsible Gaming — Because Every Player Matters

At felbit, we believe that great gaming starts with player safety. Responsible gaming isn't just a checkbox for us — it's built into every layer of the felbit platform. From deposit limits to full self-exclusion, our tools are here for you whenever you need them, no questions asked.

PAGCOR Regulated 21+ Only Self-Exclusion Available 24/7 Support Tagalog & English
21+
Strict 21+ Age Requirement. Under Philippine gambling law and PAGCOR regulations, the felbit platform is exclusively for individuals aged 21 years and above. We verify every player's age before any gameplay begins. If you are below 21, please do not register.
Our Commitment

Six Pillars of Responsible Gaming at felbit

felbit's responsible gaming programme is built on six core commitments that protect players, support families, and uphold the integrity of online gaming in the Philippines.

Strict Age Verification

Every felbit registration requires government-issued ID submission. No player may deposit, wager, or withdraw without completing KYC that confirms they are 21 years of age or older — as required by PAGCOR regulations and Philippine law.

Deposit & Loss Limits

Set daily, weekly, or monthly deposit caps and loss limits directly in your felbit account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before the change is applied.

Session Time Controls

felbit lets you set a maximum session duration per day so the platform automatically logs you out when you reach your chosen time limit. Reality checks — on-screen pop-ups showing your session length and net result — can also be enabled at any time.

Self-Exclusion

If you feel you need a complete break, felbit's self-exclusion tool lets you close access to your account for a period of 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, you cannot log in, deposit, or receive marketing messages from felbit.

Problem Gambling Detection

felbit's platform continuously monitors behavioral signals — such as rapidly increasing bet sizes, frequent late-night sessions, or repeated chasing of losses — and proactively reaches out to players who may be showing signs of problem gambling.

24/7 Support in Filipino

Our responsible gaming support team is available around the clock via live chat in both English and Tagalog. Whether you need help setting limits, understanding self-exclusion, or just want to talk to someone, kumusta — we are here for you.

Player Tools

How to Use felbit's Responsible Gaming Tools

All responsible gaming controls are accessible directly from your felbit account dashboard — no need to contact support to activate most features. Here's how to use each tool and what to expect when you do.

No Judgment, No Delay: Activating any responsible gaming tool — including self-exclusion — is processed instantly and privately. felbit staff are trained never to discourage players from using these features.
Self-Exclusion Is Final: Once you choose self-exclusion, felbit will not process any requests to reinstate your account until the exclusion period has fully elapsed. This is intentional — it's a real protection, not a soft lock.
PAGCOR Registry: Players who opt for permanent self-exclusion may also be registered with PAGCOR's national responsible gaming registry, which prevents re-registration across all PAGCOR-regulated platforms in the Philippines.

Set Deposit Limits

Account Settings → Limits

1
Log in to your felbit account
2
Go to Account → Responsible Gaming
3
Select "Deposit Limits"
4
Choose daily / weekly / monthly
5
Enter your desired ₱ limit and confirm

Set Session Limits

Account Settings → Session

1
Go to Account → Responsible Gaming
2
Select "Session Time Limits"
3
Choose max hours per day
4
Enable reality check intervals
5
Save — takes effect at next login

Cooling-Off Period

Temporary break option

1
Go to Account → Responsible Gaming
2
Select "Cooling-Off Period"
3
Choose 24 hours, 7 days, or 30 days
4
Confirm — account paused immediately
5
Access resumes automatically after period

Self-Exclusion

Full account suspension

1
Go to Account → Responsible Gaming
2
Select "Self-Exclusion"
3
Choose your exclusion duration
4
Read and accept the terms
5
Confirm — exclusion is immediate and final

Marketing Opt-Out

Stop promotional messages

1
Go to Account → Notifications
2
Toggle off "Promotions & Offers"
3
Choose channels: SMS, email, push
4
Save preferences
5
Takes effect within 24 hours

Talk to Support

24/7 live chat available

1
Click the live chat icon on felbit
2
Say "Responsible gaming request"
3
Our trained agent assists you in English or Tagalog
4
Any tool can be activated via chat
5
All conversations are confidential
Warning Signs

Signs That Gaming May Be Becoming a Problem

Problem gambling can develop gradually — it doesn't always look like what you expect. Here are some honest signs that it may be time to use felbit's responsible gaming tools or speak to someone you trust.

Chasing Losses: Continuing to play in order to win back money you've already lost, often with increasing bet sizes.
Hiding Your Gaming: Keeping your gaming activity secret from family members, partners, or friends in Manila, Cebu, or Davao.
Borrowing to Gamble: Using GCash, credit cards, or money borrowed from friends or 5-6 lenders to fund your gaming sessions.
Neglecting Responsibilities: Missing work, school, or family obligations because of time or money spent on gaming.
Inability to Stop: Feeling unable to stop, cut back, or take a break from gaming even when you want to.
Gaming to Escape: Regularly using gaming as a way to cope with stress, anxiety, loneliness, or emotional pain rather than for entertainment.
Restlessness When Not Playing: Feeling irritable, anxious, or unable to focus on daily activities when you are not able to access the platform.
You are not alone. Problem gambling is a recognised health condition. Recognising the signs early means you can get support sooner. felbit's live chat team and the tools in your account are here right now.
Self-Check

Quick Self-Assessment — Are You Gaming Responsibly?

Go through the questions below honestly. If you answer "yes" to three or more, we strongly encourage you to activate felbit's responsible gaming tools or speak with a support professional.

1
Do you sometimes spend more time or money on gaming than you originally planned?
2
Have you ever gambled to try to recover money you had lost in a previous session?
3
Have you ever felt restless, irritable, or anxious when trying to stop or reduce your gaming?
4
Have you hidden your gaming activity or its financial impact from people close to you?
5
Have you ever borrowed money, delayed bills, or used savings specifically to fund gaming?
6
Has gaming negatively affected your work performance, studies, or family relationships?
7
Do you often think about gaming when you are doing other things, or look forward to it as a primary form of relief from stress?
8
Have you tried to stop or cut back on gaming but found it difficult or impossible to follow through?
3 or more "yes" answers? Please consider activating self-exclusion or cooling-off in your felbit account, or reach out to our 24/7 support team for a confidential conversation. Getting help early makes a real difference.
Regulatory Framework

felbit, PAGCOR, and Philippine Gaming Law

felbit operates as a PAGCOR-regulated online gaming platform under Philippine law. Our responsible gaming programme is developed in full compliance with PAGCOR's Player Protection Framework and the guidelines issued by the Philippine Amusement and Gaming Corporation.

PAGCOR — Philippine Amusement and Gaming Corporation
Regulatory Authority for Online Gaming in the Philippines

PAGCOR is the government agency responsible for regulating and licensing all forms of gaming in the Philippines, including online casino and sports betting platforms. As a PAGCOR-regulated operator, felbit is required to maintain a comprehensive responsible gaming programme that meets PAGCOR's minimum standards for player protection.

PAGCOR's responsible gaming framework includes a national self-exclusion registry, mandatory player education requirements, minimum age verification standards (21 years and above), and regular compliance audits of all licensed operators.

Players who wish to learn more about PAGCOR's responsible gaming framework, or who wish to register for the national self-exclusion programme independent of felbit, are encouraged to contact PAGCOR directly through their official government channels.

Our Numbers

felbit's Responsible Gaming Commitments

We measure our responsible gaming performance through concrete commitments — not just policy statements. Here is what we pledge to every felbit player across the Philippines.

24/7
Support Availability

Responsible gaming support available round the clock in English and Tagalog — from Makati to Mindanao.

21+
Minimum Age Enforced

Every account verified. No exceptions. PAGCOR-mandated age gate with government ID confirmation before first deposit.

0s
Self-Exclusion Delay

Self-exclusion activates in zero seconds. There is no processing wait, no cooldown before the exclusion kicks in — it is immediate.

100%
Staff Trained

Every felbit support agent completes mandatory responsible gaming training before they are permitted to handle player interactions.

Healthy Habits

Tips for Keeping Gaming Fun at felbit

Responsible gaming starts with small, practical habits. These tips help you keep your felbit experience enjoyable, balanced, and within your means — whether you're playing in Quezon City after work or catching a game on the weekend in Cebu.

Set a Budget Before You Play

Decide in advance how much of your disposable income — money you can genuinely afford to lose — you will deposit for the month. Treat it the same way you would a budget for entertainment, like a night out in BGC. Never game with money set aside for rent, food, or bills.

Track Your Time

It's easy to lose track of time when you're in the middle of a good session. Use felbit's built-in session timer to keep yourself aware of how long you've been playing. Taking regular breaks — even just a 10-minute walk — keeps your mind clear and your decisions sharp.

Game for Fun, Not Income

The house always has a mathematical edge. Gaming at felbit is entertainment — just like watching the PBA playoffs or a UFC card. Approach each session as money spent on enjoyment, not as an investment or a way to solve financial problems.

Never Chase Losses

If you've hit your session loss limit, log out. Chasing losses — placing bigger bets to recover what you've lost — is one of the fastest ways for a gaming session to go from fun to harmful. Your felbit loss limits are specifically designed to protect you from this pattern.

Keep Balance in Your Life

Gaming should be one small part of a full life — not the main event. Maintain your other hobbies, relationships, and commitments. If gaming starts crowding out family time, health, or work, it's a signal to use felbit's cooling-off or self-exclusion tools right away.

Know When to Ask for Help

Asking for help is not weakness — it's the smart move. If gaming stops feeling fun, reach out to felbit's 24/7 support team or speak to a trusted person in your life. Professional help is available, and the sooner you reach out, the easier recovery is.

Play Responsibly

Ready to Play? felbit Keeps It Safe,
Fair, and Fun for Every Filipino Player

Enjoy everything felbit has to offer — from Slot and Bingo to live casino games — with the full confidence that our responsible gaming tools are always one tap away. Must be 21 years or older to participate. Play within your means.

PAGCOR Regulated 21+ Only GCash & Maya Self-Exclusion Available 24/7 Support Tagalog & English